How can we help you?

14.1     When you select a product on the Website that will be delivered to you directly by a Partner Brand (as shown in the table below), you will be notified of this ahead of placing your order.

14.2     When you purchase a product to be delivered by a Partner Brand (a "Partner Program Product"), the contract of sale is still between you and the Seller, and these terms and conditions of sale will apply to this purchase, with the following differences: 

14.2.1   The Partner Brand will deliver Partner Program Product(s) direct to you from their warehouse.

14.2.2   Partner Program Products are only available for standard delivery within the United Kingdom. Next Day Delivery and Click & Collect are not available. 

14.2.3   Partner Program Product(s) will be sent separately from other items in your order.

14.2.4   If you need to return a Partner Program Product, you must send this to the relevant returns address set out in the table below. Partner Program Products cannot be returned to the Seller or Partner Brand's stores. 

14.2.5   Returns for Partner Program Products are eligible for refund only, and no exchanges are available.

14.2.6   Gift cards cannot be used as a method of payment for Partner Program Products.

14.2.7   Promotions and discount codes do not apply to Partner Program Products.

14.3     In accordance with the Seller’s Privacy Policy, we will share details of your order with the Partner Brand to fulfil your order.

14.4      Please also note the following additional terms, which are specific to products delivered by GAME only:  

14.4.1   Certain GAME products are age restricted. Any product with a PEGI (Pan-European Games Information) rating will be clearly described as such on the product page for that item. For further information on age ratings, see the Video Standards Council Website, the PEGI website, or the Ask About Games Website. By placing order an order for the purchase of age-restricted products on the Website, you confirm you are of the appropriate age to receive and view the specified certification of the title(s) so ordered. Any person ordering a product for a third party hereby certifies the intended recipient of the order is of the appropriate age to receive and view the specified certification of the title(s) so ordered. The Seller reserves the right not to supply any age-restricted product where it reasonably believed that you are below the relevant minimum age. 

For age-restricted products, we may require proof of age at the point of delivery.

14.4.2   We reserve the right in our absolute discretion to limit a specific product or products to one product per customer (which includes, but is not limited to, per postcode, per email and/or per payment method). Customers will be notified via the product display page or during check out, which product(s) these terms apply to. If we detect a breach or attempted breach of these terms, we may cancel the relevant order or orders for the limited item(s).

For further information on OUR PARTNERS / DROPSHIP please see the FAQ’s link