-
Returns & Refunds
-
Returns
Returns
-
Refunds
Refunds
-
Brand Partner Returns
Brand Partner Returns
-
Returns
-
My Account
-
Getting Started
Getting Started
-
Technical Issues
Technical Issues
-
Getting Started
-
Site Policies
-
Terms & Conditions
Terms & Conditions
-
Other Policies
Other Policies
-
Privacy and Cookies Policy
Privacy and Cookies Policy
-
Terms & Conditions
-
Delivery & Collection
-
Delivery Methods
Delivery Methods
-
Delivery FAQs
Delivery FAQs
-
Delivery Methods
-
Orders & Payments
-
Placing Orders
Placing Orders
-
Completed Orders
Completed OrdersWhy have you cancelled my order or item?
Sorry your order or item has been cancelled.
You're order may have been cancelled due to one of the following reasons:
- The items are out of stock when it comes to packing your order
- The items are not available for shipping out of the UK
- The billing address doesn't match the details your payment provider has on record.
You will receive an 'Order Cancelled' email to confirm which items have been cancelled and the pending payment amount will be released to your original payment method. Please allow 2 - 5 working days for this to be cleared.
Did you find it helpful? Yes No
Send feedbackSorry we couldn't be helpful. Help us improve this article with your feedback.Did you find it helpful? Yes No
Send feedbackThanks for the feedback. We will improve this article.
-
Product info
Product info
-
Placing Orders
-
Stores & Services
-
Stores Information
Stores Information
-
Stores Information